Digital Enrollment Quiz: How customer-friendly are your online forms?
Customer expectations often outpace the digital experience — and when needs go unmet, customers go somewhere else. In fact, almost 80 percent of financial customers abandon an online application, according to research by SaleCycle. Across all industries, the rate of abandonment is 74 percent.
Find out how your organization’s digital enrollment experience stacks up against customer expectations with this short quiz.
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